Patient Safety
What makes CAPSAC's approach to increasing patient safety different from others?
Many institutions assume medical errors are caused by negligent individuals and organizations, and, as such, can and should be prevented by assigning blame and punishment. This creates a culture in which health care providers are afraid to report errors and near misses. In contrast, CAPSAC members believe that a strictly punitive approach to the handling of medical errors can actually make things more unsafe by creating an incentive to not report possible safety concerns and errors. The CAPSAC approach to protecting the public from medical errors is to focus on making systems better and not on punishing individuals.

Questions :
If you have questions about the program, please email or call Jennifer Yanes at 650-330- 4395 or Sally Durgan at 415-502-4594.
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